Refund policy

Return Policy
We have a 3-day return policy, which means you have 3days after receiving your item to request a return.

To be eligible for a return:
Your item must be in the same condition that you received it — unopened, unused, unworn, with tags, and in its original packaging

You must provide a receipt or proof of purchase

Opened or used products are not eligible for return under any circumstances.

To start a return, contact us at amrapalinkm4@gmail.com.
Returns must be sent to the following address: T- 3-5 3rd Floor Shreehari Krishna Plaza, Hirawadi Corner Panchavati Nashik -3

Please note: Items sent back without requesting a return will not be accepted.

You can always reach out with any return questions at dramrapaliayurvedic@gmail.com

Damages and Issues
Please inspect your order upon arrival. Contact us immediately if:

The item is defective

The item is damaged

You received the wrong item

We’ll evaluate the issue and make it right.

Exceptions / Non-Returnable Items
We do not accept returns for:

Opened or used products

Custom or personalized items

Hazardous materials, flammable liquids, or gases

Sale items or gift cards

If you’re unsure whether your item is returnable, please contact us.

Exchanges
The fastest way to get the product you want is to return the unopened item (if eligible), and once the return is accepted, place a new order separately.

European Union 14-Day Cooling-Off Period
If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days without giving any reason.
Items must be unopened, unused, and in their original condition and packaging. Proof of purchase is required.

Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please note: It may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since we approved your return, please contact us at dramrapaliayurvedic@gmail.com.